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invalid login or password when subscribe to signal

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Vicini
53
Vicini  

Every time, every signal, after fill password, it's same fail. 

I guarantee that every time the password is correct.

Could you please give any idea? 

Mohammad Soubra
27393
Mohammad Soubra  
Vicini:

Every time, every signal, after fill password, it's same fail. 

I guarantee that every time the password is correct.

Could you please give any idea? 


which password?

your MetaTrader account password?

...

I believe that you are trying to write it in:

  • capital (CAPS LOCK) button on your keyboard is active
  • or... Numbers in your keyboard are in-active (NUM-LOCK button)
  • or... your operating system has two or more languages and you are activating a different language rather than the needed one (example: if you have an English password and your keyboard on the Japanese language then you type the correct password while it is covered/hided by stars >> ****** that time you are writing a password with another language, then you will never see it and you may never correct it if you did not check the keyboard lang...
  • etc...
let me know this funny problem what may ends with

:) 

Vicini
53
Vicini  

which password!!

only this MQL5 account password.

 

if fill wrong password, it'll display "Invalid password" above input, must fill again time.

only fill correct, it'll pass, but nothing happen. 

then look at logs, log will display

2016.10.08 12:27:27.406 '2058341': Signal - authorization failed, invalid login/password
2016.10.08 12:27:17.960 '2058341': Signal - subscribe to signal 'Gold Rush Demo' started
2016.10.08 12:27:17.286 '2058341': Signal - authorization failed, invalid login/password
2016.10.08 12:26:55.863 '2058341': Signal - subscribe to signal 'Gold Rush Demo' started
2016.10.08 12:26:49.618 '2058341': Signal - authorization failed, invalid login/password
2016.10.08 12:26:49.199 '2058341': Signal - subscribe to signal 'Gold Rush Demo' started
2016.10.08 12:25:08.708 '2058341': Signal - authorization failed, invalid login/password
2016.10.08 12:24:38.291 '2058341': Signal - subscribe to signal 'Gold Rush Demo' started
2016.10.08 12:24:37.863 '2058341': Signal - authorization failed, invalid login/password
2016.10.08 12:24:28.471 '2058341': Signal - subscribe to signal 'Gold Rush Demo' started
2016.10.08 12:24:25.754 '2058341': Signal - authorization failed, invalid login/password
2016.10.08 12:24:16.354 '2058341': Signal - subscribe to signal 'Gold Rush Demo' started
2016.10.08 12:23:40.209 '2058341': Signal - authorization failed, invalid login/password

2016.10.08 12:23:36.779 '2058341': Signal - subscribe to signal 'Gold Rush Demo' started 

Mohammad Soubra
27393
Mohammad Soubra  
Vicini:

which password!!

only this MQL5 account password.

 

if fill wrong password, it'll display "Invalid password" above input, must fill again time.

only fill correct, it'll pass, but nothing happen. 

then look at logs, log will display

2016.10.08 12:27:27.406 '2058341': Signal - authorization failed, invalid login/password
2016.10.08 12:27:17.960 '2058341': Signal - subscribe to signal 'Gold Rush Demo' started
2016.10.08 12:27:17.286 '2058341': Signal - authorization failed, invalid login/password

.

.

.

 

so, what is wrong ???

if you fill wrong you may not access your account, that is the logic

 

Vicini
53
Vicini  
Mohammad Soubra:

fill correct password, it'll pass, but nothing happen. 

If you use a password error, the top of the input box will prompt the wrong password.

The input box will not disappear and will not pass.

So I entered the password must be correct.

but nothing happen.



Sergey Golubev
Moderator
94654
Sergey Golubev  
Vicini:

fill correct password, it'll pass, but nothing happen. 

If you use a password error, the top of the input box will prompt the wrong password.

The input box will not disappear and will not pass.

So I entered the password must be correct.

but nothing happen.



You can write to the service desk asking them for the solution for example.
Kenneth Parling
1547
Kenneth Parling  
Sergey Golubev:
You can write to the service desk asking them for the solution for example.
Think an INVESTOR PASSWORD hes to be set ;)
Achmad Armawijaya
240
Achmad Armawijaya  
Vicini:

Every time, every signal, after fill password, it's same fail. 

I guarantee that every time the password is correct.

Could you please give any idea? 

Tools---->Option--->Community

fill your password here first, if you passed, that the password is correct...

DO NOT COPY PASTE. BUT RE-WRITE IT
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