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Help MT5 charts not updating

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Jeremy Scott
8520
Jeremy Scott  
Ok so I am logged in with alpari mt5 demo,  i can see the prices moving from the market watch window but none of my charts for 6 major pairs will show new bars after 11-16-2012. all the other pairs charts i open say "Waiting for Update" for a short moment then show me the bars for today on the chart, but not my 6 majors or nzdusd, does anyone know what is wrong and how to fix it?
phi nuts
2181
phi nuts  
johnnypasado:
Ok so I am logged in with alpari mt5 demo,  i can see the prices moving from the market watch window but none of my charts for 6 major pairs will show new bars after 11-16-2012. all the other pairs charts i open say "Waiting for Update" for a short moment then show me the bars for today on the chart, but not my 6 majors or nzdusd, does anyone know what is wrong and how to fix it?

Try to open 1 minute chart one symbol after another, not all symbol at the same time. But I think you should try another broker (see picture in here https://www.mql5.com/en/forum/7028#comment_216914 ) coz there are report from other user that they have erratic problem with Alpari US, like here from user MarketArt (https://www.mql5.com/en/forum/8768#comment_361075).

MT5 Data
MT5 Data
  • www.mql5.com
But my M1 data only goes back a few months, whereas other timeframes go back many more and even years.
Jeremy Scott
8520
Jeremy Scott  
phi.nuts:

Try to open 1 minute chart one symbol after another, not all symbol at the same time. But I think you should try another broker (see picture in here https://www.mql5.com/en/forum/7028#comment_216914 ) coz there are report from other user that they have erratic problem with Alpari US, like here from user MarketArt (https://www.mql5.com/en/forum/8768#comment_361075).

you are absolutely right, another mt5 worked just not alpari.  ok thank you!
Java de Carvalho
1371
Java de Carvalho  
Johnny, I'm trying to test with freak freak free and junior results but I can not. I have account in ActivTrades and use mt5. What better setting for eur / usd? I am interested in buying the freak junior after testing. hug
Liping Wang
3719
Liping Wang  
This is a broker problem, we cann't fix it on the terminal.
Jeremy Scott
8520
Jeremy Scott  
alemparaiso:
Johnny, I'm trying to test with freak freak free and junior results but I can not. I have account in ActivTrades and use mt5. What better setting for eur / usd? I am interested in buying the freak junior after testing. hug
I guess you wrote this before you emailed me privately.  If you have any other questions more than what we have talked about already, let me know! 
phi nuts
2181
phi nuts  
alemparaiso:
Johnny, I'm trying to test with freak freak free and junior results but I can not. I have account in ActivTrades and use mt5. What better setting for eur / usd? I am interested in buying the freak junior after testing. hug
This is the second time you hijack someone else topic asking different question than the topic's discussion. Please don't do it again.
5140764
8
5140764  
My charts aren't appearing on mt5
whroeder1
16105
whroeder1  
Jeremy Scott i can see the prices moving from the market watch window but none of my charts for 6 major pairs will show new bars after 11-16-2012.
Did you mistakenly Turn off autoscroll? AutoScroll
5140764
8
5140764  
5140764:
My charts aren't appearing on mt5
Am using my phone
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