Download MetaTrader 5

EA purchased on Market, but no download

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traderpilot
128
traderpilot  

hello, I have purchased (rented) an EA today, but the final process of downloading was not successful.

Now the money was withdrawn from my bank and the rental time is passing by. The seller tells me he cant help me, I should contact mql service. I dont get any response either.

I am a bit disappointed about the lack of service. WHO CAN HELP ME??? Thanks a lot.

See the message in attached file. 

Files:
traderpilot
128
traderpilot  
the message appearing in mql5, ....
Daniela Bluemel
740
Daniela Bluemel  
seems like mql didn't receive your money yet
Tobias Grosse
783
Tobias Grosse  
MQL has an issue with downloads / updates in the market... I put a request to service desk ... waiting
traderpilot
128
traderpilot  

hello, thanks for your comments. The download was completed finally. ;))

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