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Problems with buying products on the market

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Rinor Memeti
2690
Rinor Memeti 2015.08.03 19:18 

Hi,

have a problem with buying products on the market.

I choose product and clock on "buy". After that i need to select payment method. But this doesnt work. I am clicking on it but nothing happens.

Journal is not showing any error message.

 

Please help

 

Greetings 

Stuart Browne
5812
Stuart Browne 2015.08.04 00:26  
Rinor Memeti:

Hi,

have a problem with buying products on the market.

I choose product and clock on "buy". After that i need to select payment method. But this doesnt work. I am clicking on it but nothing happens.

Journal is not showing any error message.

 

Please help

 

Greetings 

Do you have enough money in your MQL5 account?
Rinor Memeti
2690
Rinor Memeti 2015.08.04 08:52  
Stuart Browne:
Do you have enough money in your MQL5 account?
Yes of course i have ^^
Stuart Browne
5812
Stuart Browne 2015.08.04 09:09  
Rinor Memeti:
Sorry if it seemed like a stupid question, it's happened before! (many times!) :)

Suggest you send it to the Service Desk, reporting build number etc
Rinor Memeti
2690
Rinor Memeti 2015.08.04 10:25  

Okay asked them and they helped me. 

If someone has the problem too, check your internet explorer security settings. Doesnt bother if you use it as your main browser or not.

I switched to lower security settings. Then it worked with nor problems=) 

Stuart Browne
5812
Stuart Browne 2015.08.04 12:25  
Rinor Memeti:

Okay asked them and they helped me. 

If someone has the problem too, check your internet explorer security settings. Doesnt bother if you use it as your main browser or not.

I switched to lower security settings. Then it worked with nor problems=) 

Thanks for reporting back so others with similar probs may benefit :)
Rinor Memeti
2690
Rinor Memeti 2015.08.10 16:59  
Stuart Browne:
Thanks for reporting back so others with similar probs may benefit :)
;)
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