Install problem

[Robert Lance Hammond]

I purchased an EA

and it its showing me the message Product is purchased, but not downloaded yet and the Install button - but when I click to install nothing happens

             - Can anyone help me with that?

[Sergey Golubev]

• product is purchased but not downloaded yet https://www.mql5.com/en/forum/333647
• all possible options and about what to do: post #9
• how it was solved: post #13

[[Deleted]]

I purchased an EA via mql5community 

and it its not showing me  that is purchased  ??

[Enrique Enguix]

Izak Dalal #:

I purchased an EA via mql5community 

and it its not showing me  that is purchased  ??

Have you logged in to your Mt4 account with the same user that you logged in to on the purchase website?