Failed to get list of user products

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billc
334
billc  
Having finally got connection to my signal(EUR CHF 5M), I now get this message in the Journal - 'MQL4: failed to get list of user products(send request failed[12002])'. Will someone out there please tell me how this problem can be solved. Thank you in anticipation.
billc
334
billc  
No worries, got it sorted now.
JD4
839
JD4  
It might be helpful to others if you say what you did to resolve your problem.  That way, this thread could be a reference in the future for others.
Odyssee Tremoulis
712
Odyssee Tremoulis  
JD4:
It might be helpful to others if you say what you did to resolve your problem.  That way, this thread could be a reference in the future for others.

Just for the record, you have to remove the list of symbols from the symbols watch list and load the one provided by the broker: right click on Market watch window > Symbol then hide default symbols and show broker symbols
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