is there a way to contact MQL5 customer service?

 

The Service Desk option offers NO SERIVCE.  Every request is simply routed to a virtual assistant which is of no help in financial matters.

Is there a way to contact them?

 

The any technical issue/situations should be discussed on the forum.
And the financial issues may be sent to the service desk (and the request to change the MQL5 VPS server should be asked on the service desk as well).