Resolve signal not sync

[Rizqy Bramantyo]

Please help me, how can I make the signal on MQL5 sync and update in real time? It suddenly stopped updating and syncing.

[Eleni Anna Branou]

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

[Rizqy Bramantyo]

Eleni Anna Branou #:

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

Thankyou, but im a provider signal

[Eleni Anna Branou]

Rizqy Bramantyo #:

Thankyou, but im a provider signal

Go to the Edit option in your signal's page and try to save your account and server credentials again, in order to force a reconnection.