i paid for vps got debited didnt get the service and now it says locked funds

[our6tnt]

what do i do ?

[Ryan L Johnson]

our6tnt:

what do i do ?

Your payment could be awaiting clearing or verification. If you don't get the service in a few days, contact the Service Desk─"Create a request for support":

[Eleni Anna Branou]

our6tnt:

what do i do ?

What do you mean, you didn't get the Service?

If you paid for a MQL5 VPS subscription, you will find it under the trading account number that you've registered it for, in the Navigator window of your terminal, when you login into your MQL5 account in MT4/5 >> Tools >> Options >> Community.

You can find out the trading account that your MQL5 VPS is assigned to, here: https://www.mql5.com/en/vps/subscriptions

Launching MetaTrader VPS: A step-by-step guide for first-time users

https://www.mql5.com/en/articles/13586

https://www.metatrader5.com/en/terminal/help/virtual_hosting/virtual_hosting_terminal

Read the last steps 15-25 of these guides below to understand how MQL5 VPS works:

https://www.mql5.com/en/forum/366152  (MT4)

https://www.mql5.com/en/forum/366161  (MT5)