Password problem

[fanwei111]

I haven't received emails for password recovery or new registration.

[muhammad zain]

i also have same problem. no password recovery email being recieved

[Oleksandr Medviediev]

fanwei111:

I haven't received emails for password recovery or new registration.

If you don't remember your password, but you still have the same email address, then you can use the following link to reset your password https://www.mql5.com/en/auth_forgotten

If however, your email address is now different and have no access to the original one, then contact the Service Desk for assistance Contacts and requests

[Harshit Badoni]

Dear sir, My mail id is <email was deleted by moderator> I logged in via my gmail id . But when i try to subscribe any creator for copy trading then in inside MT5 they again ask to login MQL5 , but there isnt any option to login via gmail. So

[Sergey Golubev]

Harshit Badoni #:
Dear sir, My mail id is <email was deleted by moderator> I logged in via my gmail id . But when i try to subscribe any creator for copy trading then in inside MT5 they again ask to login MQL5 , but there isnt any option to login via gmail. So

Your login is harshitbadoni because the link to your profile is https://www.mql5.com/en/users/harshitbadoni

And if you registered to be here by using google so change your password to be native one:

Forum on trading, automated trading systems and testing trading strategies

i can't login with my google account because mt4 pc terminal not have google login options

Sergey Golubev, 2020.08.05 21:49

If you forgot your password, or you registered using google or facebook so use the following link to get new password for example:
https://www.mql5.com/en/auth_forgotten

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I have information that password recovery option was already fixed - read this thread about - 

https://www.mql5.com/en/forum/508274

[Vishal Boby]

I deposited the money but I can't find out who the broker is.

[Oleksandr Medviediev]

Vishal Boby #:
I deposited the money but I can't find out who the broker is.

When you made the deposit the website clearly displayed a warning that MQL5 is not a broker and has no connection to your broker or trading account. Before proceeding, you were required to tick a checkbox acknowledging this and then click the confirmation button.

If you are unsure who your broker is, you’ll need to check your trading account details directly with the company you registered with, as MQL5 cannot/unable to provide that information.

[Harshit Badoni]

Hi sir i have been trying to update my password using captcha for the last 24 hours but i cant help it, i need to do copy trading, my mail id is <email was deleted by moderator>. I only can login using GMAIL, please let me choose my own password, Thanks in advance

[Ashish Kalsait]

i haven't received password recovery mail

[Harshit Badoni]

Harshit Badoni #:
Dear sir, My mail id is <email was deleted by moderator> I logged in via my gmail id . But when i try to subscribe any creator for copy trading then in inside MT5 they again ask to login MQL5 , but there isnt any option to login via gmail. So

Sir I only can login using my GMAIL id, please let me choose my own password so that i can further proceed with copy trading , Thanks

[Sergey Golubev]

Harshit Badoni #:
Sir I only can login using my GMAIL id, please let me choose my own password so that i can further proceed with copy trading , Thanks

I replied to you here - #4 (my post). 

Because I have information that recovery password feature was fixed yesterday (according to the post #4 as official reply), and this recovery password feature works fine yesterday evening (some users reported about it on the other threads).
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But if it does not work now (stop working once again) so wait for tomorrow (because if it is the issue once again so it will be fixed).