Password problem

aaronvinta 2026.04.13 15:42 #11

I have requested a password around 5 times today, the password link takes over 30 minutes to arrive to my email , by the time it arrives the link has expired. I have paid for the renewal of trade manager. The chatbot is useless at solving this problem. May I request a chat with a human please.

How to Rent a Settings - Settings - Managing Passwords - Accounts

Sourya Mohanty 2026.04.13 15:43 #12

i am not receiving any of the password recovery emails, i have tried thrice.

Eleni Anna Branou 2026.04.13 17:25 #13

Sourya Mohanty #:
i am not receiving any of the password recovery emails, i have tried thrice.

There is a known issue with these password reset emails, please try again later or tomorrow.

Password problem - page 2