Product #159924 hidden - "bad description" rating

 

My indicator (#159924) is hidden with "bad description" despite 

having full technical specs, 5 screenshots, and passed validation.

No way to contact support - ServiceDesk is broken, only bot responds.

How to fix this? 

 
Mariusz Franciszek Szczepanczyk:

My indicator (#159924) is hidden with "bad description" despite 

having full technical specs, 5 screenshots, and passed validation.

No way to contact support - ServiceDesk is broken, only bot responds.

How to fix this? 

everyone gets the bot. It is not broken. but remember it is still the weekend, so they would not respond right away anyways.
 
Mariusz Franciszek Szczepanczyk:
My indicator (#159924) is hidden with "bad description" despite
Market Product rating calculation now includes description quality
Market Product rating calculation now includes description quality
Market Product rating calculation now includes description quality
  • 2021.08.13
  • www.mql5.com
We have updated market rules regarding product descriptions more than two months ago. Forum on trading, automated trading systems and testing trading strategies. Flashy, intrusive, and annoying descriptions are not allowed
 
Mariusz Franciszek Szczepanczyk:

My indicator (#159924) is hidden with "bad description" despite 

having full technical specs, 5 screenshots, and passed validation.

No way to contact support - ServiceDesk is broken, only bot responds.

How to fix this? 

You haven't translated your description to all 12 available languages and you have too much bold used at the bottom of it.

That's why you have a 'bad description' indication.

 
Eleni Anna Branou #:

You haven't translated your description to all 12 available languages and you have too much bold used at the bottom of it.

That's why you have a 'bad description' indication.

Thank you for your response.

I have reviewed the official MQL5 Market Rules:

Quote from official documentation:
"The description must be in English. Additional languages 
are OPTIONAL and RECOMMENDED, but NOT REQUIRED."

I have also checked top-rated products in Market:
- Product #40690 (1000+ sales, 5 stars) - English only
- Product #51105 (500+ sales, 5 stars) - English only  
- Product #38008 (2000+ sales, 5 stars) - English only

Can you please clarify:
1. Which official rule requires 12 language translations?
2. Why do top products have only English and 5-star ratings?

I want to comply with official rules, not arbitrary requirements.

Please provide link to official documentation stating that 
12 translations are REQUIRED (not optional).

Regarding bold formatting - I will remove it.

Thank you
How we developed the MetaTrader Signals service and Social Trading
How we developed the MetaTrader Signals service and Social Trading
  • 2014.08.29
  • www.mql5.com
We continue to enhance the Signals service, improve the mechanisms, add new functions and fix flaws. The MetaTrader Signals Service of 2012 and the current MetaTrader Signals Service are like two completely different services. Currently, we are implementing A Virtual Hosting Cloud service which consists of a network of servers to support specific versions of the MetaTrader client terminal. Traders will need to complete only 5 steps in order to rent the virtual copy of their terminal with minimal network latency to their broker's trade server directly from the MetaTrader client terminal.
 
Mariusz Franciszek Szczepanczyk #:
Thank you for your response.

I have reviewed the official MQL5 Market Rules:

Quote from official documentation:
"The description must be in English. Additional languages 
are OPTIONAL and RECOMMENDED, but NOT REQUIRED."

I have also checked top-rated products in Market:
- Product #40690 (1000+ sales, 5 stars) - English only
- Product #51105 (500+ sales, 5 stars) - English only  
- Product #38008 (2000+ sales, 5 stars) - English only

Can you please clarify:
1. Which official rule requires 12 language translations?
2. Why do top products have only English and 5-star ratings?

I want to comply with official rules, not arbitrary requirements.

Please provide link to official documentation stating that 
12 translations are REQUIRED (not optional).

Regarding bold formatting - I will remove it.

Thank you

You are looking at the wrong article, read the one Sergey posted.

Intead of arguing, follow our recommendations please.


 
Eleni Anna Branou #:

You are looking at the wrong article, read the one Sergey posted.

Intead of arguing, follow our recommendations please.



Changes completed. Ready for review.