Recover Old Login Credentials

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This really sucks! I'm trying to get my old login details back. I have the username. Every time I ask for the email to reset my password it never arrives. Instructions were I would have to create a new account so I did. Trying to get it from this lousy AI chat bot it sends me around the loop to try what I already tried 3 or 4 times. After it narrowing down the details even though I'm answering it's questions and try to get a live person for support it gives no way to do it saying it will answer my questions which it cant. 
 

You shouldn't have created a second MQL5 account, its against the rules.

You can reset your MQL5 account password below: https://www.mql5.com/en/auth_forgotten

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