"Subscription Failed error message" - Signal Subscriptions not working

 

Hi, Good day,

Anytime I select a trading signal to follow through MQL5, I get an error message saying "Subscription Failed". 

Has anyone experienced this, can anyone help? 

Thanks

 

Try to deposit the necessary money for your signal subscription to your MQL5 account first and then choose the MQL5 way of payment during your purchase.

https://www.mql5.com/en/users/djyo/accounting/topup


Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)