Cloud Agent Withdrawl

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Has anyone had an issue getting a text to verify your password to make a withdrawal from being a cloud agent ? I have tried to have it sent sms and tried with telegram. I have yet to figure out why I'm not getting any messages  . I have reached out to support a few times , the only solution they have is to check my phone for filters and make sure my network is on. I get messages from everywhere else all day long .
 
LOKI23:
Has anyone had an issue getting a text to verify your password to make a withdrawal from being a cloud agent ? I have tried to have it sent sms and tried with telegram. I have yet to figure out why I'm not getting any messages  . I have reached out to support a few times , the only solution they have is to check my phone for filters and make sure my network is on. I get messages from everywhere else all day long .

if you did a search yourself on the forum, you would have found these

Forum on trading, automated trading systems and testing trading strategies

What to do if I am not receiving the verification SMS from MQL5.com to my phone?

Eleni Anna Branou, 2023.04.05 11:41

Please check the following:

  • Confirm that your phone provider permits the reception of international SMS messages.
  • Ensure network coverage is strong.
  • Ensure the mobile number/s are not in roaming (in that case delivery is not guaranteed).
  • Ensure unwanted SMSs are removed so that phone memory is not full.
  • Restart the phone to refresh network (keep it off for 10 minutes to reset on the network) and then send a message to test.
  • Check for any mobile applications or settings that may filter out SMS messages.

You may swap sim to another phone, then you can send that number a message to test.

If you use an iPhone:

  • Please check if 'Filter Unknown Senders' is not enabled in 'Settings' > 'Messages'.
  • If the function 'Do Not Disturb' is active on an iPhone, you will not receive any notifications when the device is locked.
    Swipe down on the right part of the screen and tap "Focusing".
  • Make sure that there is no third-party app present on the handset that could filter traffic.
Credit to  Abhishek Yadav for these tips.

 
Michael Charles Schefe #:

if you did a search yourself on the forum, you would have found these


Ya , that was the first thing I did , thanks for assuming I just ask random questions without researching myself.
 
LOKI23 #:
Ya , that was the first thing I did , thanks for assuming I just ask random questions without researching myself.
wow. i think it is you who made the wrong assumption; you did not mention that you had found in your search; so since this is a technical forum you should have mentioned what you did prior to making your post. Moderators would have posted the same pocket msg.
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