Withdrawal

 
What should you put on holders name when with drawing, I’ve been putting my name, changed it to my surname but the withdrawal is declined 
 
If you are talking about a withdrawal from your trading account, contact your broker about it.
 
Eleni Anna Branou #:
If you are talking about a withdrawal from your trading account, contact your broker about it.
The withdrawal is from the MQL5 account, it’s not from the broker 
 
Thuthuka Sokhulu #:
The withdrawal is from the MQL5 account, it’s not from the broker 

You can't withdraw non earned money from your MQL5 account.

If this is about MQL5 Cloud Network earnings, put your full real name and card/bank details (these should match).

 
Eleni Anna Branou #:

You can't withdraw non earned money from your MQL5 account.

If this is about MQL5 Cloud Network earnings, put your full real name and card/bank details (these should match).

I deposit some money in order to buy a trading robot, I had some issues trying to buy the robot, I queried the service desk and they gave me a link to follow in order to withdraw that money, now the issue is my card holder name because the withdrawal keeps on declining 
 
Thuthuka Sokhulu #:
I deposit some money in order to buy a trading robot, I had some issues trying to buy the robot, I queried the service desk and they gave me a link to follow in order to withdraw that money, now the issue is my card holder name because the withdrawal keeps on declining 

You are doing something wrong, double check your name and card details.

The card must be in your name, you can't use someone else's card for a wihdrawal.
 
Boss, I want to withdraw funds but I can't, please help me, my name is M Nur Fauzi, BCA bank
 
m nur fauzi #:
Boss, I want to withdraw funds but I can't, please help me, my name is M Nur Fauzi, BCA bank

Read the above answers, they apply to you too.