Issue from copying a signal

[Xuan Hoang Dat Nguyen]

Hello Moderators team,

Could you please help to investigate why this issue could happen while copying this signals :
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Regards,

Dat

[Sergey Golubev]

Please check the instruction about how to subscribe:

How to Subscribe to MT5 Signal - the instructions
https://www.mql5.com/en/forum/336422  (MT5)

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Besides, it is recommended to use same broker/server with the signal provider.

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And do not forget about the mapping feature:

full explanation (thread): https://www.mql5.com/en/forum/442553

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Any issue (and the reason of the issue) is written in Metatrader journal (or in MQL5 VPS journal in case you are using MQL5 VPS).

[Xuan Hoang Dat Nguyen]

Sergey Golubev #:

Please check the instruction about how to subscribe:

How to Subscribe to MT5 Signal - the instructions
https://www.mql5.com/en/forum/336422  (MT5)

--------------

Besides, it is recommended to use same broker/server with the signal provider.

---------------

And do not forget about the mapping feature:

full explanation (thread): https://www.mql5.com/en/forum/442553

---------------

Any issue (and the reason of the issue) is written in Metatrader journal (or in MQL5 VPS journal in case you are using MQL5 VPS).

That instructions work fine for almost signals but for this signals please have a look at this reviews.

[Eleni Anna Branou]

Xuan Hoang Dat Nguyen #:

That instructions work fine for almost signals but for this signals please have a look at this reviews.

Then there is a problem with this signal provider or the broker.

[Sergey Golubev]

Xuan Hoang Dat Nguyen #:

That instructions work fine for almost signals but for this signals please have a look at this reviews.

Any issue (and the reason of the issue) is written in Metatrader journal (or in MQL5 VPS journal in case you are using MQL5 VPS).
So, look at the journals, and after that - check about mapping: https://www.mql5.com/en/forum/442553