"Invalid license" message

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Hello everybody,

Could someone help me to find a cause for the message appeared in the log as shown in the screenshot when I start testing of an EA. Usually, EAs are tested without such problems, but with some of them such problems arise.

Fragment of the log

Thanks a lot

Yuri

 
Yuri:

Hello everybody,

Could someone help me to find a cause for the message appeared in the log as shown in the screenshot when I start testing of an EA. Usually, EAs are tested without such problems, but with some of them such problems arise.

Thanks a lot

Yuri

looks like your licence has expired.

 
Michael Charles Schefe #:
looks like your licence has expired.

It would be nice to understand what kind of license this could be. Many other EAs are tested both my own and from the Market.

 
Yuri #:

It would be nice to understand what kind of license this could be. Many other EAs are tested both my own and from the Market.

if the ea is from marketplace, then you need to check that you are logged into community.

Also, confirm that you have activations available.

 

https://www.mql5.com/en/users/yuri.kostitsyn/market

confirm that you have activations on the right side of screen for your product.

 
Michael Charles Schefe #:

https://www.mql5.com/en/users/yuri.kostitsyn/market

confirm that you have activations on the right side of screen for your product.

This is a demo version (sorry, Michael, that I didn't mention that) which usually does not require activation. And of course I'm logged.

Additionally, I found that this license message appears on two computers with Windows 11 and does not appear on a laptop with Windows 10.

I rack my brains

 
Yuri #:

This is a demo version (sorry, Michael, that I didn't mention that) which usually does not require activation. And of course I'm logged.

Additionally, I found that this license message appears on two computers with Windows 11 and does not appear on a laptop with Windows 10.

I rack my brains

demo from marketplace? those are only for strategy tester.

please show image that proves that your are logged into community in mt5.

like this from mt5


how are you moving from 1 computer to another? if you copied the files from computer to computer, you cant do that. you have to download them from marketplace on each computer because the files are encrypted and locked to each computer and will be invalidated when you move to another system.
 
Michael Charles Schefe #:

demo from marketplace? those are only for strategy tester.

please show image that proves that your are logged into community in mt5.

like this from mt5


how are you moving from 1 computer to another? if you copied the files from computer to computer, you cant do that. you have to download them from marketplace on each computer because the files are encrypted and locked to each computer and will be invalidated when you move to another system.

Michael, I downloaded this demo version on every comp directly from the market of course.

Aftere the first computer has shown me "invalid license" message I've donloaded this EA onto laptop and test works. Then I repeat the same on another comp and it does not work again.

logging

 
Yuri #:

Michael, I downloaded this demo version on every comp directly from the market of course.

Aftere the first computer has shown me "invalid license" message I've donloaded this EA onto laptop and test works. Then I repeat the same on another comp and it does not work again.

1. that is not the image i asked for.

2. sounds like it is more serious issue. however, moderators will still want to see the image that proves that you have logged in successfully in mt5. ie image showing the same lines in jouranl that I showed. you can block out the account number and balance if you want.

Note: I suggest that you post the image of errors on the comments page where you bought/downloaded the demo.

Another suggestion/question: how did you download them? via a browser? or from inside mt5? moderators suggest to download any and all marketplace products from inside mt5 only, especially for windows 11 users like yourself and myself.

 
Michael Charles Schefe #:

1. that is not the image i asked for.

2. sounds like it is more serious issue. however, moderators will still want to see the image that proves that you have logged in successfully in mt5. ie image showing the same lines in jouranl that I showed. you can block out the account number and balance if you want.

Note: I suggest that you post the image of errors on the comments page where you bought/downloaded the demo.

Another suggestion/question: how did you download them? via a browser? or from inside mt5? moderators suggest to download any and all marketplace products from inside mt5 only, especially for windows 11 users like yourself and myself.

Michael, I don't see any lines in the log similar to the ones you showed. I just went through today's entire log, there are no words 'MQL5.community' in it. 

Honestly, I have never seen or checked them before, although I have been using MetaTrader for some years.

I screenshotted the lines in the first message directly from the metatrader log after unsuccessful attempts to test the EA in strategy tester. And I don't understand why I could take it from any other's comments.
I downloaded all three times the EA with my metatrader directly from the market. Moreover, I deleted the EA from navigator and downloaded it again using MT5.
Of course it's useful to check if I'm an idiot. Although, who knows, really I didn't find the necessary lines about logging to the community in the MT5 log...

 
Yuri #:

Michael, I don't see any lines in the log similar to the ones you showed. I just went through today's entire log, there are no words 'MQL5.community' in it. 

Honestly, I have never seen or checked them before, although I have been using MetaTrader for some years.

I screenshotted the lines in the first message directly from the metatrader log after unsuccessful attempts to test the EA in strategy tester. And I don't understand why I could take it from any other's comments.
I downloaded all three times the EA with my metatrader directly from the market. Moreover, I deleted the EA from navigator and downloaded it again using MT5.
Of course it's useful to check if I'm an idiot. Although, who knows, really I didn't find the necessary lines about logging to the community in the MT5 log...

The problem is resolved after I've removed MT5 and reinstall it. Yes, I'm idiot.

Thanks a lot!

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