Virtual Hosting: failed to connect to server 'MQL5 London 63' (13.42.209.119:443 via proxy failed)

New comment
 
Hello and good day.

Please tell me, is the following problem mine or the mql5 servers?

I messaged support, but they only offered me a video tutorial on using and setting up the server.

2025.04.01 01:25:24.389 Virtual Hosting: 6665973 failed to connect to server 'MQL5 London 63' (13.42.209.119:443 via proxy failed)

I am doing everything correctly but I am having trouble connecting to the server.

I would be grateful if anyone could guide me.
Files:
20250401.log  17 kb
 
roozbehmoradnia72:

Try disabling the proxy in the MetaTrader 5 options (Tools > Options > Server). If you do not need to connect through a proxy, it could be causing the problem.

 
Same Issues. Already disabled the proxy. Still have the problem like this:

2025.04.01 09:03:46.025 Virtual Hosting 6665395: cannot migrate, trading is not allowed on your account

 
Miguel Angel Vico Alba #:

Try disabling the proxy in the MetaTrader 5 options (Tools > Options > Server). If you do not need to connect through a proxy, it could be causing the problem.

Hello and good day

I don't use any proxy

Files:
20250401.log  57 kb
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\asia system>tracert 18.134.115.228

Tracing route to ec2-18-134-115-228.eu-west-2.compute.amazonaws.com [18.134.115.
228]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    48 ms    29 ms    27 ms  10.101.96.89
  4    44 ms    29 ms    27 ms  10.101.48.5
  5     *        *        *     Request timed out.
  6    46 ms    29 ms    28 ms  10.101.98.50
  7    28 ms    28 ms    29 ms  172.30.22.241
  8    43 ms    29 ms    32 ms  172.19.17.197
  9    34 ms    33 ms    46 ms  10.202.6.194
 10    34 ms    33 ms    32 ms  10.202.8.244
 11   131 ms   143 ms   112 ms  213.144.184.62
 12   118 ms   113 ms   127 ms  195.22.211.33
 13   118 ms   127 ms   109 ms  195.22.211.195
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16   122 ms   120 ms   133 ms  52.95.61.88
 17   145 ms   120 ms   128 ms  52.94.35.107
 18   130 ms   117 ms   128 ms  52.94.35.98
 19   129 ms   121 ms   116 ms  15.230.158.161
 20   124 ms   122 ms   123 ms  15.230.158.150
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\Users\asia system>
 
Hello

The problem was solved.

If anyone has my problem, message support and ask them to change the host server.

Thank you all.
New comment