Expert Logs

 
Hi I need to find past expert logs but it seems that expert logs only go up to a certain date how do i find older history logs I really need it to help me solve an issue with a prop firm please help me find all the expert logs on my trading broker. Thank you
 
go to Experts tab - right mouse click - Open
 
Sergey Golubev #:
go to Experts tab - right mouse click - Open

Hi Sergey, I have looked but they only go up to previous week, I would like to look back to July but it seems it automatically deletes old logs. What are other options I can do to recover these logs. 

 
Tai Fung Pontus To #:

Hi Sergey, I have looked but they only go up to previous week, I would like to look back to July but it seems it automatically deletes old logs. What are other options I can do to recover these logs. 

my logs go back a long way - have you deleted them?  

you could get them from your pc backups if they are not there now..

 
Paul Anscombe #:

my logs go back a long way - have you deleted them?  

you could get them from your pc backups if they are not there now..

The Experts logs are not accumulated. They are automatically delete after 2 weeks or something like that (15 days ? not sure about the exact logic).

The Journal logs are untouched.

 
Tai Fung Pontus To:
Hi I need to find past expert logs but it seems that expert logs only go up to a certain date how do i find older history logs I really need it to help me solve an issue with a prop firm please help me find all the expert logs on my trading broker. Thank you

Sorry different topic.

But can somene help get in touch with the help desk seems i cant create a request and niether do i have cancellation button on my payment page.

 
charles mwewa #:

Sorry different topic.

But can somene help get in touch with the help desk seems i cant create a request and niether do i have cancellation button on my payment page.

look at post
 
Alain Verleyen #:

The Experts logs are not accumulated. They are automatically delete after 2 weeks or something like that (15 days ? not sure about the exact logic).

The Journal logs are untouched.

yup that was my problem they auto delete and now I dont have them to prove that the EA i was using was a copy trading one.