Metatrader 5 Crash on opening Tester after the last Update
Waiting for someone to react....
On the crash logs:
On the crash logs:
Filename : MT5CLW64.DDC092E0E973FE2E2288A4B856FB2F4E
Time : 2024.08.07 16:32 (0:00:13)
Program : Client Terminal
Version : 500.4468 (2 Aug 2024)
Revision : 12649
OS : Windows 11 build 22631, x64
BIOS : BOCHS - 1 - QEMU Virtual Machine
ID : 4969796350304921641
Processors : 12 x virt-7.2, 1 NUMA nodes
Video : Red Hat VirtIO GPU DOD controller
Company : MetaQuotes Ltd.
Computer : WINDOWS-JONVNUA:WINDOWS-JONVNUA
Memory : 233 Mb
Virtual : 13065 Mb
Commit : 313 Mb
OS Memory : 9145 free of 12278 Mb
OS Commit : 14975 free of 17910 Mb
Handles : 921
CrashMD5 : F8EBB0294D8BC8605328E67C6E214EFF
CustomInfo :
Exception : EXCEPTION_ACCESS_VIOLATION C0000005 at 00007FF74E9BAE63 read to 0000000000000033
BuildID : terminal64noavx.pdb\4489CBB6252C446DAAEB59CF13C450561
Modules : 00007FF7484A0000 09495000 c:\program files\metatrader 5\terminal64.exe (5.0.0.4468)
: 00007FF899AE0000 00405000 c:\windows\system32\ntdll.dll (10.0.22621.3880)
: 00007FF897E10000 000FE000 c:\windows\system32\xtajit64.dll (10.0.22621.3672)
: 00007FF896500000 00163000 c:\windows\system32\kernel32.dll (10.0.22621.3672)
: 00007FF8957B0000 00649000 c:\windows\system32\kernelbase.dll (10.0.22621.3880)
: 00007FF894A30000 000F6000 c:\windows\system32\apphelp.dll (10.0.22621.3810)
: 00007FF897DB0000 0005D000 c:\windows\system32\gdi32.dll (10.0.22621.3672)
: 00007FF894CC0000 00299000 c:\windows\system32\crypt32.dll (10.0.22621.3810)
: 00007FF82CEA0000 00307000 c:\windows\winsxs\arm64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.22621.3880_none_57ffd9a6ce138b1e\gdiplus.dll (10.0.22621.3880)
: 00007FF895E00000 0005C000 c:\windows\system32\win32u.dll (10.0.22621.3880)
: 00007FF895390000 001F3000 c:\windows\system32\ucrtbase.dll (10.0.22621.3593)
: 00007FF8992E0000 00144000 c:\windows\system32\msvcrt.dll (10.0.22621.3296)
: 00007FF895190000 001F6000 c:\windows\system32\gdi32full.dll (10.0.22621.3672)
: 00007FF895660000 00143000 c:\windows\system32\msvcp_win.dll (10.0.22621.3374)
: 00007FF896EE0000 0069D000 c:\windows\system32\combase.dll (10.0.22621.3810)
: 00007FF896070000 00264000 c:\windows\system32\user32.dll (10.0.22621.3810)
: 00007FF8962E0000 0021F000 c:\windows\system32\rpcrt4.dll (10.0.22621.3810)
: 00007FF899890000 001C9000 c:\windows\system32\comdlg32.dll (10.0.22621.3810)
: 00007FF893D60000 000C1000 c:\windows\system32\wintrust.dll (10.0.22621.3810)
: 00007FF897BB0000 001F5000 c:\windows\system32\shcore.dll (10.0.22621.3810)
: 00007FF899430000 000A7000 c:\windows\system32\shlwapi.dll (10.0.22621.3672)
: 00007FF8980E0000 010C5000 c:\windows\system32\shell32.dll (10.0.22621.3880)
: 00007FF86EA40000 0047A000 c:\windows\winsxs\arm64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.3810_none_270de4bb73875fef\comctl32.dll (10.0.22621.3810)
: 00007FF897FA0000 0013D000 c:\windows\system32\advapi32.dll (10.0.22621.3810)
: 00007FF8903B0000 00139000 c:\windows\system32\uxtheme.dll (10.0.22621.3810)
: 00007FF8991B0000 0012F000 c:\windows\system32\sechost.dll (10.0.22621.3810)
: 00007FF8610D0000 0012C000 c:\windows\system32\winspool.drv (10.0.22621.3810)
: 00007FF890B40000 0004C000 c:\windows\system32\dwmapi.dll (10.0.22621.3672)
: 00007FF895E60000 0004B000 c:\windows\system32\bcrypt.dll (10.0.22621.2506)
: 00007FF8978F0000 002BC000 c:\windows\system32\ole32.dll (10.0.22621.3810)
: 00007FF895EC0000 001A1000 c:\windows\system32\oleaut32.dll (10.0.22621.3672)
: 00007FF897810000 000C4000 c:\windows\system32\ws2_32.dll (10.0.22621.1)
: 00007FF87A710000 0041F000 c:\windows\system32\dbghelp.dll (10.0.22621.3593)
: 00007FF897730000 000DF000 c:\windows\system32\coml2.dll (10.0.22621.3672)
: 00007FF895590000 000C9000 c:\windows\system32\bcryptprimitives.dll (10.0.22621.3672)
: 00007FF8792F0000 0005C000 c:\windows\system32\dbgcore.dll (10.0.22621.1)
: 00007FF8995A0000 00052000 c:\windows\system32\imm32.dll (10.0.22621.3374)
: 00007FF893EE0000 0001F000 c:\windows\system32\msasn1.dll (10.0.22621.2506)
: 00007FF893290000 0002D000 c:\windows\system32\kernel.appcore.dll (10.0.22621.2715)
: 00007FF8912D0000 01376000 c:\windows\system32\windows.storage.dll (10.0.22621.3880)
: 00007FF891050000 00274000 c:\windows\system32\wintypes.dll (10.0.22621.3810)
: 00007FF8929D0000 00053000 c:\windows\system32\iphlpapi.dll (10.0.22621.1)
: 00007FF895EB0000 00010000 c:\windows\system32\nsi.dll (10.0.22621.1)
: 00007FF88F720000 00028000 c:\windows\system32\dhcpcsvc6.dll (10.0.22621.2506)
: 00007FF88F6A0000 0003C000 c:\windows\system32\dhcpcsvc.dll (10.0.22621.2506)
: 00007FF892A30000 001B0000 c:\windows\system32\dnsapi.dll (10.0.22621.3733)
: 00007FF899610000 00276000 c:\windows\system32\msctf.dll (10.0.22621.3810)
: 00007FF88FEC0000 0002C000 c:\windows\system32\napinsp.dll (10.0.22621.2506)
: 00007FF889C00000 00033000 c:\windows\system32\pnrpnsp.dll (10.0.22621.1)
: 00007FF8345C0000 0004A000 c:\windows\system32\nlansp_c.dll (10.0.22621.3672)
: 00007FF893960000 000C3000 c:\windows\system32\mswsock.dll (10.0.22621.2506)
: 00007FF88FEA0000 00020000 c:\windows\system32\winrnr.dll (10.0.22621.1)
: 00007FF872150000 0002B000 c:\windows\system32\wshbth.dll (10.0.22621.3374)
: 00007FF8854E0000 00012000 c:\windows\system32\rasadhlp.dll (10.0.22621.1)
: 00007FF88A9D0000 000EB000 c:\windows\system32\fwpuclnt.dll (10.0.22621.3235)
: 00007FF8932C0000 0005D000 c:\windows\system32\ntmarta.dll (10.0.22621.2506)
: 00007FF8935F0000 00072000 c:\windows\system32\sspicli.dll (10.0.22621.3810)
: 00007FF86E170000 00101000 c:\windows\system32\textshaping.dll (10.0.22621.3672)
: 00007FF885130000 00293000 c:\windows\system32\textinputframework.dll (10.0.22621.3810)
: 00007FF88EA40000 002BA000 c:\windows\system32\coremessaging.dll (10.0.22621.3672)
: 00007FF888A80000 006CF000 c:\windows\system32\coreuicomponents.dll (10.0.22621.3880)
: 00007FF893E70000 00014000 c:\windows\system32\cryptbase.dll (10.0.22621.1)
: 00007FF897590000 00130000 c:\windows\system32\clbcatq.dll (10.0.22621.3527)
: 00007FF86A660000 000C5000 c:\windows\system32\dataexchange.dll (10.0.22621.3672)
: 00007FF884250000 00544000 c:\windows\system32\twinapi.appcore.dll (10.0.22621.3810)
: 00007FF88B5A0000 001D5000 c:\windows\system32\propsys.dll (7.0.22621.3810)
: 00007FF883110000 002BE000 c:\windows\system32\windows.system.launcher.dll (10.0.22621.3672)
: 00007FF88C590000 00145000 c:\windows\system32\msvcp110_win.dll (10.0.22621.1)
: 00007FF885040000 00031000 c:\windows\system32\windows.staterepositorycore.dll (10.0.22621.3810)
: 00007FF880E40000 0005E000 c:\windows\system32\winmm.dll (10.0.22621.3672)
: 00007FF893E30000 00032000 c:\windows\system32\cryptsp.dll (10.0.22621.3672)
: 00007FF8931C0000 00063000 c:\windows\system32\rsaenh.dll (10.0.22621.2506)
: 00007FF899A60000 00039000 c:\windows\system32\imagehlp.dll (10.0.22621.2506)
: 00007FF81AB70000 0004F000 c:\windows\system32\winmmbase.dll (10.0.22621.2506)
: 00007FF88AEA0000 00143000 c:\windows\system32\mmdevapi.dll (10.0.22621.3672)
: 00007FF81AAF0000 0007F000 c:\windows\system32\wdmaud.drv (10.0.22621.3527)
: 00007FF88A6C0000 00011000 c:\windows\system32\ksuser.dll (10.0.22621.2506)
: 00007FF889B30000 00013000 c:\windows\system32\avrt.dll (10.0.22621.3374)
: 00007FF894610000 0004E000 c:\windows\system32\devobj.dll (10.0.22621.2506)
: 00007FF894660000 00091000 c:\windows\system32\cfgmgr32.dll (10.0.22621.2506)
: 00007FF887BF0000 003B2000 c:\windows\system32\audioses.dll (10.0.22621.3810)
: 00007FF88A610000 0001A000 c:\windows\system32\msacm32.drv (10.0.22621.2506)
: 00007FF889BC0000 00034000 c:\windows\system32\msacm32.dll (10.0.22621.2506)
: 00007FF8899A0000 00014000 c:\windows\system32\midimap.dll (10.0.22621.2506)
: 00007FF894C50000 0006B000 c:\windows\system32\powrprof.dll (10.0.22621.3374)
: 00007FF894C00000 00022000 c:\windows\system32\umpdc.dll (10.0.22621.2506)
: 00007FF890C10000 00027000 c:\windows\system32\resourcepolicyclient.dll (10.0.22621.3527)
: 00007FF893A60000 00043000 c:\windows\system32\gpapi.dll (10.0.22621.3810)
Registers : RAX=00000000000000FF RIP=00007FF74E9BAE63 EFLGS=00000202
: RBX=00007FF74E9BAE63 RSP=000000A7BE5FA290 RBP=00000000FFFFFF01
: RCX=FFFFFFFFF6049801 RSI=00000000CFF00001 CS=0033
: RDX=0000000000000033 RDI=0000000000044B32 DS=002b
: R8 =0000000000000033 R12=0000000000000000 ES=002b
: R9 =00007FF74E9BAE63 R13=0000000000000000 FS=0053
: R10=00007FF749B0E0F7 R14=000000A7BE5FC060 GS=002b
: R11=000000A7BE5FA54C R15=00007FF6084A0000 SS=002b
Stack info : top=000000A7BE600000 bottom=000000A7BE5F2000 base=000000A7BE400000
Threads : #000 000000000000267C EIP: 00007FF74E9BAE63 ESP: 000000A7BE5FA290 main
crash --> 00007FF74E9BAE63 8B12 mov edx, [rdx]
00007FF74E9BAE65 33D7 xor edx, edi
00007FF74E9BAE67 B93DC7A3DE mov ecx, 0xDEA3C73D
00007FF74E9BAE6C C1CA02 ror edx, 0x02
00007FF74E9BAE6F F7D2 not edx
00007FF74E9BAE71 81EA9C76319A sub edx, 0x9A31769C
00007FF74E9BAE77 F7D2 not edx
00007FF74E9BAE79 FFCA dec edx
00007FF74E9BAE7B E99DA40E00 jmp 0x00007FF74EAA531D
00007FF74E9BAE80 400F93C7 setnb dil
00007FF74E9BAE84 4C898C0483A7511E mov [rsp+rax*1+0x1E51A783], r9
00007FF74E9BAE8C 4D63D2 movsxd r10, r10d
00007FF74E9BAE8F 66440FC18C3C03FE xadd [rsp+rdi*1-0x3A3201FD], r9w
CDC5
00007FF74E9BAE99 4913EA adc rbp, r10
: #001 0000000000001324 EIP: 00007FF899C52F24 ESP: 000000A7BE7FF9F0
00007FF899AEE770:1647B4 [00007FF899C52F24] ZwTraceControl (ntdll.dll)
: #002 00000000000014A0 EIP: 00007FF899C52F24 ESP: 000000A7BE9FF6A0
00007FF899AEE770:1647B4 [00007FF899C52F24] ZwTraceControl (ntdll.dll)
: #003 00000000000003CC EIP: 00007FF899C52F24 ESP: 000000A7BEBFF700
00007FF899AEE770:1647B4 [00007FF899C52F24] ZwTraceControl (ntdll.dll)
: #004 00000000000029D0 EIP: 00007FF895E200E4 ESP: 000000A7BEDFFD20
00007FF895E06C70:019474 [00007FF895E200E4] NtVisualCaptureBits (win32u.dll)
: #005 0000000000002450 EIP: 00007FF899C499C4 ESP: 000000A7BEFFF4F0 ioport dispatcher
00007FF899AEE770:15B254 [00007FF899C499C4] ZwTraceControl (ntdll.dll)
: #006 0000000000002490 EIP: 00007FF899C49B54 ESP: 000000A7BF1FFCC0 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #007 00000000000013C0 EIP: 00007FF899C49B54 ESP: 000000A7BF3FFCD0 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #008 0000000000001338 EIP: 00007FF899C49B54 ESP: 000000A7BF5FF900 python interprocess
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #009 00000000000024B0 EIP: 00007FF899C499C4 ESP: 000000A7BF9FFB00 symbols
00007FF899AEE770:15B254 [00007FF899C499C4] ZwTraceControl (ntdll.dll)
: #010 0000000000001C20 EIP: 00007FF899C49B54 ESP: 000000A7BFFFFA10
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #011 0000000000001E34 EIP: 00007FF899C4B4F4 ESP: 000000A7C01FF740
00007FF899AEE770:15CD84 [00007FF899C4B4F4] ZwTraceControl (ntdll.dll)
: #012 0000000000002474 EIP: 00007FF899C52F24 ESP: 000000A7C03FF890
00007FF899AEE770:1647B4 [00007FF899C52F24] ZwTraceControl (ntdll.dll)
: #013 00000000000024EC EIP: 00007FF899C52F24 ESP: 000000A7C05FF570
00007FF899AEE770:1647B4 [00007FF899C52F24] ZwTraceControl (ntdll.dll)
: #014 00000000000029D4 EIP: 00007FF899C499C4 ESP: 000000A7C0DFF250 history symbol EURUSD
00007FF899AEE770:15B254 [00007FF899C499C4] ZwTraceControl (ntdll.dll)
: #015 00000000000013E8 EIP: 00007FF899C499C4 ESP: 000000A7C11FF780 history symbol USDCHF
00007FF899AEE770:15B254 [00007FF899C499C4] ZwTraceControl (ntdll.dll)
: #016 00000000000013E0 EIP: 00007FF899C499C4 ESP: 000000A7C15FF470 history symbol GBPUSD
00007FF899AEE770:15B254 [00007FF899C499C4] ZwTraceControl (ntdll.dll)
: #017 00000000000013E4 EIP: 00007FF899C499C4 ESP: 000000A7C19FF880 history symbol USDJPY
00007FF899AEE770:15B254 [00007FF899C499C4] ZwTraceControl (ntdll.dll)
: #018 0000000000001FC8 EIP: 00007FF899C499C4 ESP: 000000A7BF7FF600 net dispatcher
00007FF899AEE770:15B254 [00007FF899C499C4] ZwTraceControl (ntdll.dll)
: #019 0000000000001690 EIP: 00007FF895E0D164 ESP: 000000A7C07FFAE0
00007FF895E06C70:0064F4 [00007FF895E0D164] NtVisualCaptureBits (win32u.dll)
: #020 000000000000285C EIP: 00007FF899C52F24 ESP: 000000A7C09FF710
00007FF899AEE770:1647B4 [00007FF899C52F24] ZwTraceControl (ntdll.dll)
: #021 0000000000002628 EIP: 00007FF899C4B4F4 ESP: 000000A7C1BFF6A0
00007FF899AEE770:15CD84 [00007FF899C4B4F4] ZwTraceControl (ntdll.dll)
: #022 0000000000001BE8 EIP: 00007FF899C49B54 ESP: 000000A7BFBFFC00 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #023 0000000000001688 EIP: 00007FF899C49B54 ESP: 000000A7BFDFFBF0 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #024 000000000000106C EIP: 00007FF899C49B54 ESP: 000000A7C1DFFB10 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #025 0000000000000338 EIP: 00007FF899C49B54 ESP: 000000A7C1FFF9B0 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #026 0000000000001F5C EIP: 00007FF899C49B54 ESP: 000000A7C21FF8C0 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #027 0000000000002968 EIP: 00007FF899C49B54 ESP: 000000A7C23FFD20 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #028 0000000000002078 EIP: 00007FF899C49B54 ESP: 000000A7C25FFCB0 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #029 0000000000001FB8 EIP: 00007FF899C49B54 ESP: 000000A7C27FFD00 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #030 0000000000001D50 EIP: 00007FF899C49B54 ESP: 000000A7C29FF7B0 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #031 00000000000024E8 EIP: 00007FF899C49B54 ESP: 000000A7C2BFFDA0 ioport pool thread
00007FF899AEE770:15B3E4 [00007FF899C49B54] ZwTraceControl (ntdll.dll)
: #032 0000000000000754 EIP: 00007FF899C499C4 ESP: 000000A7C2DFFC80 tester scan agents
00007FF899AEE770:15B254 [00007FF899C499C4] ZwTraceControl (ntdll.dll)
: end of list
(Binary content...)
Any idea how to fix that? It's blocking my work and that's really annoying.
I hope to get some feedback here quickly.
If there are not active experts try uninstall and install.
Try to restart the terminal and VPS service all together.
In case, do not forget to write down the magic numbers of the active charts and corresponding experts.
Evren Caglar #:
If there are not active experts try uninstall and install.
Try to restart the terminal and VPS service all together.
In case, do not forget to write down the magic numbers of the active charts and corresponding experts.
Thanks for your reply.
This is a fresh install on a fresh VM machine, the crash is happening as soon as I try to drag & drop a EA example ("Advisor/ExpertMACD" for example) to a chart, or when trying just to open Tester with Ctrl+R
I checked a previous backup of the VM with the version: 5.00 build 4435 - everything works perfectly
The crash started with the new version: 5.00 build 4468 (2 Aug 2024)
You might want to check if there are log files maybe strategy tester logs a few gigabytes in size, or indicator logs, or if the cache folder is overloaded. That's the first thing I check if a program crashes.
Conor Mcnamara #:
You might want to check if there are log files maybe strategy tester logs a few gigabytes in size, or indicator logs, or if the cache folder is overloaded. That's the first thing I check if a program crashes.
You might want to check if there are log files maybe strategy tester logs a few gigabytes in size, or indicator logs, or if the cache folder is overloaded. That's the first thing I check if a program crashes.
Thanks for replying.
I checked the Tester logs but nothing meaningful:
CI 0 18:50:17.405 Tester Cloud servers switched off
That's the only thing I get.
On the main logs I have:
On the main logs I have:
HD 0 18:40:50.167 Terminal MetaTrader 5 x64 build 4468 started for MetaQuotes Ltd.
LO 0 18:40:50.168 Terminal Windows 11 build 22631, 8 x Apple Part 000 r0p0, 6 / 11 Gb memory, 23 / 63 Gb disk, UAC, GMT+1
CP 0 18:40:50.168 Terminal C:\Users\bousf\AppData\Roaming\MetaQuotes\Terminal\D0E8209F77C8CF37AD8BF550E51FF075
MO 0 18:40:50.170 Compiler full recompilation has been started
OH 0 18:40:51.514 Network '85140660': authorized on MetaQuotes-Demo through Access Point EU 0 (ping: 17.13 ms, build 4468)
KE 0 18:40:51.514 Network '85140660': previous successful authorization performed from 82.135.[hidding my ip] on 2024.08.07 19:34:03
PF 0 18:40:51.709 Network '85140660': terminal synchronized with MetaQuotes Ltd.: 0 positions, 0 orders, 140 symbols, 0 spreads
ED 0 18:40:51.709 Network '85140660': trading has been enabled - hedging mode
RO 0 18:41:00.760 LiveUpdate check for release version
HF 0 18:41:00.853 LiveUpdate you are using the latest version
HM 0 18:41:22.410 Compiler full recompilation has been finished: 33 file(s) compiled
NI 2 18:50:18.153 Terminal crashlog generated
MQ 0 18:50:18.168 Network '85140660': disconnected from MetaQuotes-Demo
LK 2 18:50:18.206 Terminal crashlog finalized
The crashlog I pasted earlier seems the most interesting and I think there is something wrong with this new verison.
Can you guys reproduce on version 5.00 build 4468?
which version are you running?
Issam #:
Thanks for replying.
I checked the Tester logs but nothing meaningful:
CI 0 18:50:17.405 Tester Cloud servers switched off
That's the only thing I get.
On the main logs I have:
On the main logs I have:
HD 0 18:40:50.167 Terminal MetaTrader 5 x64 build 4468 started for MetaQuotes Ltd.
LO 0 18:40:50.168 Terminal Windows 11 build 22631, 8 x Apple Part 000 r0p0, 6 / 11 Gb memory, 23 / 63 Gb disk, UAC, GMT+1
CP 0 18:40:50.168 Terminal C:\Users\bousf\AppData\Roaming\MetaQuotes\Terminal\D0E8209F77C8CF37AD8BF550E51FF075
MO 0 18:40:50.170 Compiler full recompilation has been started
OH 0 18:40:51.514 Network '85140660': authorized on MetaQuotes-Demo through Access Point EU 0 (ping: 17.13 ms, build 4468)
KE 0 18:40:51.514 Network '85140660': previous successful authorization performed from 82.135.[hidding my ip] on 2024.08.07 19:34:03
PF 0 18:40:51.709 Network '85140660': terminal synchronized with MetaQuotes Ltd.: 0 positions, 0 orders, 140 symbols, 0 spreads
ED 0 18:40:51.709 Network '85140660': trading has been enabled - hedging mode
RO 0 18:41:00.760 LiveUpdate check for release version
HF 0 18:41:00.853 LiveUpdate you are using the latest version
HM 0 18:41:22.410 Compiler full recompilation has been finished: 33 file(s) compiled
NI 2 18:50:18.153 Terminal crashlog generated
MQ 0 18:50:18.168 Network '85140660': disconnected from MetaQuotes-Demo
LK 2 18:50:18.206 Terminal crashlog finalized
The crashlog I pasted earlier seems the most interesting and I think there is something wrong with this new verison.
Can you guys reproduce on version 5.00 build 4468?
which version are you running?
I'm on build 4463, the funny thing is that people talk about getting an account blown, this time someone can get the software blown...by updating. I'm guessing other people didn't have the problem, let's see...
I think 4468 might be a beta release, and 4467 the last official release, have you tried downloading the installation from the website?
Conor Mcnamara #:
I'm on build 4463, the funny thing is that people talk about getting an account blown, this time someone can get the software blown...by updating. I'm guessing other people didn't have the problem, let's see...
Tested on an old windows machine, it worked fine. Which leads me to believe that this is happening for M chips based Macs with virtualization softwares like UTM and VMware Fusion Pro using Windows ARM.
The release was on 2 Aug 2024 and seems not a beta release.
It's so annoying to be blocked in a situation like this. even though I prefer being software blown than being account blown.
Any idea how can I proceed with this? like a contact or email...? Issam #:
Tested on an old windows machine, it worked fine. Which leads me to believe that this is happening for M chips based Macs with virtualization softwares like UTM and Fusion Pro using Windows ARM.
It's so annoying to be blocked in a situation like this. even though I prefer being software blown than being account blown.
Any idea how can I proceed with this? like a contact or email...?I have an old installation backed up from 2023, if you want to try it?
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Hi!
I installed a fresh Metatrader 5 instance to be sure and I reproduce the following issue:
- OS: Windows 11 Pro (VIrtual machine) - Worked perfectly previously before the last update
- Installed a fresh instance of Metatrader 5 with default settings
- Refresh the Navigator to fetch Expert Advisors examples
- Try to drap & drop anything on the chart => Crash closing the platform
- Try to open the Tester => same crash
Can you reproduce?