Why does my trading signal reset the trade history every month?

[Van Thang Pham]

I started a trading signal in May 2024, with monthly profits above 10%. However, by July, the trading history for May was deleted, leaving only June's history. Now, in August, only the profits for July and August remain. Why is this happening? My account always seems to be in a newly opened state.

[Sergey Golubev]

The signal service is taking the history from account history, but the history is archived by broker from time to time.

[Van Thang Pham]

Sergey Golubev #:
The signal service is taking the history from account history, but the history is archived by broker from time to time.

Can you explain a little more clearly?

[Sergey Golubev]

Van Thang Pham #:

Can you explain a little more clearly?

You can check it in Metatrader: some brokers archived the history on the way the balance operations (means: some part of the history does not exist in your Metatrader) - look at this post #2