Review Issue for Canceled Job

Samuel Manoel De Souza 2024.07.17 16:47 #11

Pedro Potter #:
Then my arbitration status should be 66.6% / 33.3% instead of 100% / 0.0%, shouldn't it?

Seems that is not counted when the job is canceled without arbitration decision.

I still think is in favor of customer and i think is correct that the customer can leave a review since the customer has provided the specification and the freelancer agreed, if the specification was not clear or customer asks for things that was not in the specification, that is why arbitration exists.

But again, This discussion is useless here.

Only service desk can check and give you proper answer or correct any issue.

arbitration remove periodically Problem with customer not Cancelling a freelance job

Pedro Potter 2024.07.17 17:26 #12

Samuel Manoel De Souza #:

"Seems that" is not counted when the job is canceled..."

That is my point, we can't be sure of it.

"This discussion is useless here."

How their algorithm works should be transparent to us as workers. For example, in their new implementation I mentioned earlier, which splits ratings into four parts, it seems they intentionally made the decision to count only the stars we have received so far under 'Ratings without categories'. By doing this, they aim to prevent older developers with hundreds or thousands of completed tasks on the platform from becoming too complacent, while also giving newer developers a chance to excel. I think it was a smart decision, but they should have informed us about it beforehand.

"Only service desk can check and give you proper answer"

Of course. I will definitely open a ticket at the service desk.

EA Download Error What is going on Lowered rating on a

[Deleted] 2024.11.30 19:09 #13

I just experienced the something similar today. I requested arbitration and requested to cancel the job, I explained to the customer the reason why and he cancelled the job and got his $27 back.

Little did I now that the customer kept monitoring me and started threatening me that I must carry out the job without out him paying me or posting a similar personal job for me to carryout the modifications to the EA I earlier gave to him if not he would give me a bad review and one star ⭐.

I beg this customer service times and apologized to him. I told him that the modification will have to be a new job but he kept threatening me.

All of a sudden he gave me a very bad review telling other customers to avoid me and lied against me.

My first job currently has an arbitration

Please I need help. I am a new freelancer on this platform. I just joined this month.

My profile

Rating - ⭐

Projects - 0

Arbitration - 0%/0%

I am thinking of deleting my profile and starting all over again. Is that the best option for me

Overdue - 0

Freelance design thoroughly revised! Bad feedback on Freelance what does artibration mean

[Deleted] 2024.11.30 19:18 #14

How do I recycle to the customer's negative review

Mikhail Zhitnev 2024.11.30 20:33 #15

Peter Chineyenwa Ezeh #:
How do I recycle to the customer's negative review

Forget about it. The negative review will stay there forever.

Michael Charles Schefe 2024.12.01 04:19 #16

Peter Chineyenwa Ezeh #:
I just experienced the something similar today. I requested arbitration and requested to cancel the job, I explained to the customer the reason why and he cancelled the job and got his $27 back.