FTP connection error - server down?

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Hi, 


Since last Wednesday I lost the FTP connection and since then all attempts to connect fail. 

Edgewonk Journal-helpdesk confirms and tells me they don't register any connection attemps from MT5. 

I don't have a VPN or firewall active. 


Today my friend checked and tells me the server is down? I need my AutoSync with Edgewonk. Can anybody inform what might be going on and if I can do anything do solve this issue?

Many thanks, Bas 

 
Bas van Dongen: Today my friend checked and tells me the server is down? I need my AutoSync with Edgewonk. Can anybody inform what might be going on and if I can do anything do solve this issue?
  1. I can't ping it, either.
  2. How should we know? Ask them.
  3. Do you have a magic wand that can bring up their server? Then no, there is nothing you can do.
 
William Roeder #:
  1. I can't ping it, either.
  2. How should we know? Ask them.
  3. Do you have a magic wand that can bring up their server? Then no, there is nothing you can do.

Hi William, 


I checked with Edgewonk. My friend is wrong checking the ping port. Edgewonk helpdesk is able to connect to Mt5 from their end. T he server is just not opened on the ping port - it's listening on the FTP port (21).

 
Bas van Dongen #:

Hi William, 


I checked with Edgewonk. My friend is wrong checking the ping port. Edgewonk helpdesk is able to connect to Mt5 from their end. T he server is just not opened on the ping port - it's listening on the FTP port (21).


Hi Bas! 

Did you find a solution? If yes please tell me or just message me. I think you Dutch too. 

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