- Signals with different code suffix
- signal is not opening trades after transferring to new account
- vps not copied
That is what the Journal log is for ... Platform Logs - For Advanced Users - Getting Started - MetaTrader 5 Help
- www.metatrader5.com
Check the Journal log of your MT4/5 terminal or MQL5 VPS as Fernando already suggested and if you see something like 'trade was skipped because symbol was not found' then yes there is a problem with symbol mapping and you should use a most compatible broker/server setup without this + suffix in the symbols.
Check the Slippage tab of the signal for information on best broker/server setups and ask the signal provider for advice and suggestions.
I found this error log, it was the XAUUSD trade i missed. Can i influence this mapping somehow or do i have to change my broker?
Thanks in advance!
2023.12.10 20:19:12.214 '510246130': Signal - symbol XAUUSD not found 2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol AUDJPY, signal provider has maximal volume 500.00, subscriber has 100.00 2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol EURUSD, signal provider has maximal volume 500.00, subscriber has 100.00 2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol AUDUSD, signal provider has maximal volume 500.00, subscriber has 100.00 2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol USDJPY, signal provider has maximal volume 500.00, subscriber has 100.00 2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol EURAUD, signal provider has maximal volume 500.00, subscriber has 100.00 2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol EURJPY, signal provider has maximal volume 500.00, subscriber has 100.00 2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol EURCHF, signal provider has maximal volume 500.00, subscriber has 100.00 2023.12.10 20:19:11.917 '510246130': Signal - connecting to signal server

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