why closed my problem ticket
If they have closed 2 tickets without any reply, then you are asking for something that is not possible.
You can't withdraw non earned funds, use your MQL5 account balance to purchase what you want.
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Dear sir/Madam
original said that will reply in 3 days, however closed my problem ticket directly,
and didn't reply my question.
already closed two tickets and didn't reply, and now i open new ticket again with same question.
please refund and release my account to let me purchase expert thanks