signal not working

 
I am Mesh_1 and I have subscribed to a signal but it doesn't work while the trading is taking trades . my question is... how do i go through this issues?
 

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

Reason: