Subscribed Signal Not Copied

 

I have subscribed to a new signal and also to a MQL5 VPS, and synchronized the setting with the VPS. Do I need to keep the MT5 app open or can I close my app since the settings are synchronized with the VPS. I had closed the app and the signal did not copy the trades.

Please advise.

 

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)