Cannot purchase products

[Mahesi Caplan]

All payments options produce an error message - your contact support page - takes me to a 404 error - you chat bot is automated and does nothing to help with the problem

[Carl Schreiber]

Check your anti virus system and the protections of your browser.

[Sergey Golubev]

Mahesi Caplan:
All payments options produce an error message - your contact support page - takes me to a 404 error - you chat bot is automated and does nothing to help with the problem

This is the post about 403 (about the reasons for this error):

Forum on trading, automated trading systems and testing trading strategies

403 error

Sergey Golubev, 2021.06.29 19:00

error 403 means: no internet access to mql5 internet portal
It may be the following -

1. You did not set your Metatrader in correct way (you should fill Community tab in Metatrader with your forum login and not an email; you should have Internet Explorer the latest version installed on your computer, and in case of MT5 - you should have Windows 64 bit, and more).

2. Your antivirus or firewall is blocking the access to the Market tab and to other services (switch antivirus/firewall off, and find the other antivirus which will not block your access to the Market tab internet).

3. You are using VPS which was blocked by the service (look at the post #19). Yes, some external VPS providers were blocked from the Market by MQ.

4. Your IP was blocked; it may be fake ban because your IP became to be the same with IP of spammer; decision: switch your router with computer to be off and restart them once again - your Ip will be changed in case you are on dynamic IP.

[Sergey Golubev]

Mahesi Caplan:
All payments options produce an error message - your contact support page - takes me to a 404 error - you chat bot is automated and does nothing to help with the problem

..or antivirus/firewall on your computer (or your VPS) is blocking access to this MQL5 internet portal for you;
..or you did not install Internet Explorer on your Windows 10 64-bit or Windows 11 64-bit computer;
..or your Windows is not updated;
..or you are using very old build of Metatrader;
..or more which is related to your computer and your OS or VPS.

You should find the reason for this error inside your computer.