Downloaded EA not working

 
I purchased an EA and installed it and it shows up in the list of EAs but when I try to attach it to a chart it says the EA is not configured. Attached screenshots. Any help is much appreciated.
Files:
EA_appears.png  55 kb
EA_error.png  45 kb
 
Kannan J: Any help is much appreciated.

Ask the seller.

 
Kannan J:
I purchased an EA and installed it and it shows up in the list of EAs but when I try to attach it to a chart it says the EA is not configured. Attached screenshots. Any help is much appreciated.

I guess it is a kind of protection. Can work only on certain accounts numbers

Reason: