Hi there. Does anyone know if it is possible after purchasing a product for MT4 to have that switched to MT5 instead. I ended up chosing the wrong option and did not realize it until after the purchase?
- Bought a product, wrong purchase. Need refund
- VPS purchased link to demo account
- Mt5 version of a purchased indicator is unstable need to switch it to MT4
No, it is not possible "to switch": if it is for MT4 so it should be used with MT4;if the product is for MT5 so it should be used for MT5 only.
bjt4503:
Hi there. Does anyone know if it is possible after purchasing a product for MT4 to have that switched to MT5 instead. I ended up chosing the wrong option and did not realize it until after the purchase?
Hi there. Does anyone know if it is possible after purchasing a product for MT4 to have that switched to MT5 instead. I ended up chosing the wrong option and did not realize it until after the purchase?
Cancel your purchase here and buy the correct version.
I do not see how to cancel it. Please help?
But it was a subscription not a purchase. There has to be some way to cancel it. But I cannot find cancel buttons anywhere. And the purchase downloaded to the platform I didn't download it.
bjt4503 #:
But it was a subscription not a purchase. There has to be some way to cancel it. But I cannot find cancel buttons anywhere. And the purchase downloaded to the platform I didn't download it.
But it was a subscription not a purchase. There has to be some way to cancel it. But I cannot find cancel buttons anywhere. And the purchase downloaded to the platform I didn't download it.
If its a signal subscription, you can cancel it here and get a refund if its less than 24 hours of your subscription, otherwise you will not get refunded.
https://www.mql5.com/en/signals/subscriptions
If its a MQL5 VPS subscription and you cancel it, you will not get refunded, but you will be credited the remaining time as free minutes in your MQL5 account and you can use those when you register a MT5 MQL5 VPS.
Be more careful with your product/subscription definitions next time to save time and probably money.You are missing trading opportunities:
- Free trading apps
- Over 8,000 signals for copying
- Economic news for exploring financial markets
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