Bought a product, wrong purchase. Need refund

[Luca Laurienzo]

I bought a product but I made a mistake because I needed to buy the PRO VERSION, not the ULTRA. So, I need a refund on that purchase. Is it possible?

[Marco vd Heijden]

Write to service desk about that.

[Luca Laurienzo]

Marco vd Heijden:
Write to service desk about that.

Ok thank you