can l cancel the sale and get refund?

 

Hello, I just bought an EA here and l am tring to test it on a demo account on 5 min time frame and its not working.

Tring to reach the developer but they dont respond to me.

I want to ask if its possible to cancel the sale and get refund?

Thanks.

"
 
No way to refund in case you activated it.
More details in this summary post (where I collected everything related to this subject):
Get in touch with developers using Service Desk! - How to contact with the MT4 Service Desk; How can I request refund for an indicator I bought?
Get in touch with developers using Service Desk! - How to contact with the MT4 Service Desk; How can I request refund for an indicator I bought?
  • 2017.03.03
  • www.mql5.com
I want to request refund for an indicator i bought. It's your mistake to think that you can get a refund when it isn't profitable. =4) { print(__function__+"("+string(__line__)+")"+": error "+string(getlasterror())+"
 

For future reference, you don't need to buy an EA in order to test it in the Strategy Tester, you can download the demo version and perform your tests.

This doesn't work for some utilities or trading panels, it applies to indicators and most trading expert advisors.

Reason: