VPS not working

[diecato]

Hi, I can't connect any of my VPS to my account.

[Eleni Anna Branou]

diecato:

Hi, I can't connect any of my VPS to my account.

updated - post #1

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If you are talking about MQL5 VPS, read on:

When you use MQL5 VPS you do not need to keep your computer on.

You must synchronize properly your EAs and/or indicators in order to work on the virtual server.

Your MQL5 VPS's journal log will begin recording after your first synchronization.

In order to synchronize an Expert Advisor with your MQL5 VPS server, you need to attach your EA on a chart, click the Auto Trading button and then right click on your VPS server >> Synchronize experts, indicators.

After the synchronization you check the VPS (right click) >> Journals, that you are getting the following message: 1 (or whatever) chart, 1 (or whatever) EA, 0 (or whatever) custom indicators, signal disabled.

After the synchronization with your MQL5 VPS you DO NOT keep the Auto Trading button ON.

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SYNCHRONIZATION OF SIGNAL SUBSCRIPTION

1. When you are subscribed to a signal, you should check frequently that your signal subscription is active and you are copying the trades perfectly. Please go to your MT4 Navigator window and right click on the VPS number, under your account. Click on the >> Journals, option.

2. On the Journals log file that opens, you should locate a: signal enabled, message along with details of your signal subscription, like the copying ratio etc.

3. If you see a: signal disabled, message then something is wrong, you should go over your MT4 or MT5 >> Tools >> Options >> Signals, tab settings again and then re-synchronize with your MQL5 VPS.

4. You should check for this: signal enabled, message regularly (once a day I would say), in order to ensure that you are copying the signal perfectly.

WARNING: After you finished with the synchronization of the signal subscription to the MQL5 VPS, you don’t need to tick the: Enable realtime signal subscription, option again in your local computer’s MT4/5 platform, because that way you will copy the signal twice and this is extremely dangerous !!!

WARNING: After you finished with the synchronization of the signal subscription to the MQL5 VPS, you don’t need to tick the: Enable realtime signal subscription, option again in your local computer’s MT4/5 platform, because that way you will copy the signal twice and this is extremely dangerous !!!

[diecato]

Hi,

thanks for your answer, actually the vps were working last week ok, and I change the NY for the london server and it start working, but the others aren't working.

this is the messague I receive.

[Eleni Anna Branou]

diecato #:

Hi,

thanks for your answer, actually the vps were working last week ok, and I change the NY for the london server and it start working, but the others aren't working.

this is the messague I receive.

Change to another server and try again.

[diecato]

Yes I did it, and it work with just one of them, I had 3 in NY and changed to london, hongkong and other i cant remember just worked london again, how the vps should be more reliable I lost money because of the VPS not working, at least we should get a refund.

[Eleni Anna Branou]

diecato #:
Yes I did it, and it work with just one of them, I had 3 in NY and changed to london, hongkong and other i cant remember just worked london again, how the vps should be more reliable I lost money because of the VPS not working, at least we should get a refund.

MQL5 VPS is not so unstable, we don't have many reports for such issues, such problems are very rare and a server change resolves them, you should check your EA(s) too and how they work on it.