After update "MetaTrader 5" doesn't open. (2022/07/20 update)
I got an update alert today (2022/07/20) but after update not able to open the program, only meta editor can open.
I reinstalled the program, once after open again got an update and restart alert but fail to open the program again.
I am using windows 7, Expecting your advice to resolve this problem.
Thanks.
What does the logs say: Ctrl+Shift+D => \logs\ and (=journal) ..\MQL5\logs\ (0exopert): yyyymmdd.log
Thank you for replying,
Last line of the log as bellow but no log file for open failure,
After reinstall twice again working fine, still not received update and restart alert as before, Not sure what is happening.
HR 0 09:42:11.001 Network '5976xxxx': scanning network finished
MD 0 09:42:58.306 LiveUpdate 'mt5clw64' downloaded (33383 kb)
PR 0 09:46:16.423 LiveUpdate 'mt5clwide64' downloaded (23903 kb)
QJ 0 09:53:48.458 LiveUpdate 'mt5clwtst64' downloaded (11059 kb)
DS 0 09:53:48.864 LiveUpdate downloaded successfully
QD 0 09:53:53.544 LiveUpdate start "C:\Users\MYName\AppData\Roaming\MetaQuotes\Terminal\F762D69EEEA9B4430D7F17C82167C844\liveupdate\terminal64.exe" /update /path:"C:\Program Files\MetaTrader" /portable
QS 0 09:54:04.388 Experts expert datetimeseconds (AUDUSD,M1) removed
JH 0 09:54:04.746 Terminal exit with code 0
RJ 0 09:54:04.778 Network '5976xxxx': disconnected from MetaQuotes-Demo
RF 0 09:54:05.105 Terminal stopped with 0
IF 0 09:54:05.152 Terminal shutdown with 0
MQ 0 09:54:07.726 LiveUpdate updating...
LH 0 09:54:09.473 LiveUpdate 'C:\Program Files\MetaTrader\terminal64.exe' updated
JS 0 09:54:11.876 LiveUpdate 'C:\Program Files\MetaTrader\metaeditor64.exe' updated
LF 0 09:54:22.346 LiveUpdate 'C:\Program Files\MetaTrader\metatester64.exe' updated
GD 0 09:54:25.841 LiveUpdate updated successfully
NG 0 09:54:28.415 Terminal shutdown with 0
I have the same problems.
1) MT5 does not open just after updating today. FYI, my OS is Windows 7 pro, service pack 1, mostly updated weekly.
2) However, for example, another MT5 (showing Build 3365, 19 Jul 2022) open well in my another computer whose OS is Windows 8.1, mostly updated weekly.
3) I think it looks related to Windows 7, the old OS. Please any experts help us for this problem.
I have the same problems.
1) MT5 does not open just after updating today. FYI, my OS is Windows 7 pro, service pack 1, mostly updated weekly.
2) However, for example, another MT5 (showing Build 3365, 19 Jul 2022) open well in my another computer whose OS is Windows 8.1, mostly updated weekly.
3) I think it looks related to Windows 7, the old OS. Please any experts help us for this problem.
You are correct,
Windows Application log showing bellow error message.
Faulting application name: terminal64.exe, version: 5.0.0.3365, time stamp: 0x04209600

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I got an update alert today (2022/07/20) but after update not able to open the program, only meta editor can open.
I reinstalled the program, once after open again got an update and restart alert but fail to open the program again.
I am using windows 7, Expecting your advice to resolve this problem.
Thanks.