Please contact the ServiceDesk about such issue.
I did and while waiting for service desk's answer, maybe the others have same problem and how to solve this problem.
Recently answerd by ServiceDesk :
"Rent is not available in MT4 yet. It will become available in the next build."
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According to this release news about rent system : https://www.mql5.com/en/forum/40945, there is issue where the system is not ready yet.
My prospect buyer face the problem to rent my product. Anyone face the same problem? How to solve this issue?
Thanks for sharing and answer.