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kertenpalumets
28
kertenpalumets 2015.01.23 12:46 

Hi, im having a problem with metatrader 5. The charts are frozen to January 16, network is connected, but the charts will not update. I have tried reinstalling, but still the same.

Maybe you could give me a solution?

Aleksey Pak
3520
Aleksey Pak 2015.01.23 14:10  

Please provide logs  from journal teminal.  Do you have any firewall/antivurus installed?

kertenpalumets
28
kertenpalumets 2015.01.23 23:45  
OpenCL initialization skipped due to critical error, please update OpenCL drivers. I updated my drivers, but still the same.
Stuart Browne
5535
Stuart Browne 2015.01.24 00:08  
kertenpalumets:
OpenCL initialization skipped due to critical error, please update OpenCL drivers. I updated my drivers, but still the same.
Which broker?
kertenpalumets
28
kertenpalumets 2015.01.25 11:00  
Alpari
Widy Prasetyo
464
Widy Prasetyo 2015.01.25 11:11  
kertenpalumets:
Alpari

Are you kidding man?

Alpari is out of business... thats why your chart freeze.

kertenpalumets
28
kertenpalumets 2015.01.25 11:17  
since when?
kertenpalumets
28
kertenpalumets 2015.01.25 11:29  
Thanks for your assistance !
Widy Prasetyo
464
Widy Prasetyo 2015.01.25 11:32  
kertenpalumets:
since when?

I assume you are using Alpari UK which is almost bangkrupt.... but other (Alpari Rusia) is still running.

Alpari UK immediately announce it insolvency condition, after SNB (Swiss National Bank) decide to scrap the Swiss franc's currency cap against the euro.
Maybe same like Swiss Bank open its hedge fund <-- my personal opinion.

SNB issue causing Alpari UK loss million dollar... it happen since 16 Jan 2015.

Stuart Browne
5535
Stuart Browne 2015.01.26 01:18  
Yup, that's what I thought. As mentioned above, Alpari servers no longer working due to going into liquidation
/
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