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Metatrader 5 charts frozen

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kertenpalumets
28
kertenpalumets  

Hi, im having a problem with metatrader 5. The charts are frozen to January 16, network is connected, but the charts will not update. I have tried reinstalling, but still the same.

Maybe you could give me a solution?

Aleksey Pak
3277
Aleksey Pak  

Please provide logs  from journal teminal.  Do you have any firewall/antivurus installed?

kertenpalumets
28
kertenpalumets  
OpenCL initialization skipped due to critical error, please update OpenCL drivers. I updated my drivers, but still the same.
Stuart Browne
6968
Stuart Browne  
kertenpalumets:
OpenCL initialization skipped due to critical error, please update OpenCL drivers. I updated my drivers, but still the same.
Which broker?
kertenpalumets
28
kertenpalumets  
Alpari
Widy Prasetyo
473
Widy Prasetyo  
kertenpalumets:
Alpari

Are you kidding man?

Alpari is out of business... thats why your chart freeze.

kertenpalumets
28
kertenpalumets  
since when?
kertenpalumets
28
kertenpalumets  
Thanks for your assistance !
Widy Prasetyo
473
Widy Prasetyo  
kertenpalumets:
since when?

I assume you are using Alpari UK which is almost bangkrupt.... but other (Alpari Rusia) is still running.

Alpari UK immediately announce it insolvency condition, after SNB (Swiss National Bank) decide to scrap the Swiss franc's currency cap against the euro.
Maybe same like Swiss Bank open its hedge fund <-- my personal opinion.

SNB issue causing Alpari UK loss million dollar... it happen since 16 Jan 2015.

Stuart Browne
6968
Stuart Browne  
Yup, that's what I thought. As mentioned above, Alpari servers no longer working due to going into liquidation
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