Service desk

[Vanessa Madalane]

My account has been locked since last month and i need help, when ever i go to service desk it doesn't even load.

Please i need urgent help 

[Vanessa Madalane]

I can't even request freelancer nor do anything since my account is blocked and service desk is blocked me i can't even put a new request for service desk

[Alexey Petrov]

Vanessa Madalane:
My account has been locked since last month and i need help, when ever i go to service desk it doesn't even load.

Please i need urgent help 

What does not load? You created a ticket today and got a reply. Please check it.

[Rohit Kumar Yadav]

Vanessa Madalane #:
I can't even request freelancer nor do anything since my account is blocked and service desk is blocked me i can't even put a new request for service desk

Gentleman - They always do reply but sometime it takes time, except some uncertain situations when some technical issues exist.

Also as per recommended timeline by mql5 better to wait for 3 working days at-least and then you can again send a reminder over the existing open ticket - you should always be getting a helping hand from them :)

If required try using different browser or incognito mode so that may be your cache is not messing up around when you try to load some page or Support Ticket page of MQL

This should be a direct link for your Support Ticket Page - https://www.mql5.com/en/users/makaenhle/servicedesk

[Vanessa Madalane]

I got the tickets right, i must just wait for 3 days

[Alexey Petrov]

Vanessa Madalane #:
I got the tickets right, i must just wait for 3 days

Don't wait, see the reply - https://www.mql5.com/en/users/makaenhle/servicedesk/277681

[Vanessa Madalane]

Alright thanks 

[Oluwasegun Emmanuel Banjo]

Admin,

Please am trying to verify my phone number to complete my registration as a seller,but am not receiving any code. My country is Nigeria, I have tried 3 different numbers from different providers.

Please how can I verify

[Vanessa Madalane]

Try service desk 

[[Deleted]]

Hi i have funded my account in a mistake can ,,, you help me cancel it please 

[Ugochukwu Mobi]

Yanos William #:
Hi i have funded my account in a mistake can ,,, you help me cancel it please 

Only service desk can help you