Apollox to Metatrader5
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If you can't connect it means that you have the wrong credentials, double check your account number, master password and broker server.
These details have been sent to your email when your trading account was created.
Contact your broker for help and details, we can't help you here.
Forgive my ignorance, but as far as my web search went, ApolloX does not offer any integration with MetaTrader. It is not listed as a usable platform on their site. All they offer is the use of a mobile app or via the web app.
Where did you get the idea that you could use MetaTrader to connect to it directly?