The only refund options (which are available) are the following:
1. The refund is made according to the Rules of Using the Signals Service
2. Besides, -
Forum on trading, automated trading systems and testing trading strategies
Eleni Anna Branou, 2019.01.22 10:19
If you unsubscribe within 24 hours of your initial subscription, you will get an automatic full refund.
Forum on trading, automated trading systems and testing trading strategies
Can I refund a signal that i have'nt use yet
Eleni Anna Branou, 2017.03.27 10:43
If you cancel your subscription you will get a refund for the months, that haven't started yet.

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Hi,
I have subscribed a signal service named "roxie". The roxie account has now been washed out. That mean I have also suffered a huge loss. Now the author is unable to send any signal due to his zero funds can I get back my subscription fee?