missing private message info on MQL5.com

 

I have a problem:

i receive information about messages on my cell phone, but when i enter MQL5.com site i see no new messages. When i click into messages there are messages that i got informed about, but they are market as read even though i did not read them yet on the portal. This problem exists for at least few days (never before that though) sometimes new messages are marked, sometimes not - i could probably miss some important questions by customers if that continues. What is happening?

 
Reason: