I tried to buy an indicator for time and sales delta .The result of the payment page says card declined by issuing Bank . But the bank record shows the payment deducted in my account . I have enclosed the two documents .
Files:
mql5_payment.jpg
277 kb
mql5_reject.jpg
131 kb
- Account Charging
- Card payment declined
- What is going on with MQL5 Payment System?
Blacksummit:
I tried to buy an indicator for time and sales delta .The result of the payment page says card declined by issuing Bank . But the bank record shows the payment deducted in my account . I have enclosed the two documents .
I tried to buy an indicator for time and sales delta .The result of the payment page says card declined by issuing Bank . But the bank record shows the payment deducted in my account . I have enclosed the two documents .
You may contact the Service Desk about this issue, but I would wait to see if that payment clears in your bank's side in a couple of days, it may only be a pre-approval that will be cancelled.
Thank you
hello I have purchased one expert advisor 'black Dragon' from your website but instead of 30 dollar transaction $60 (two 30$ - 30$) has been deducted from my bank, and I have only purchased one item, in the payment section also it is showing that two 30$ transaction has been done but it's a some technical issue, as I have only paid once.
please help me get my money back sir.
Files:
itzsoul brahs #:
hello I have purchased one expert advisor 'black Dragon' from your website but instead of 30 dollar transaction $60 (two 30$ - 30$) has been deducted from my bank, and I have only purchased one item, in the payment section also it is showing that two 30$ transaction has been done but it's a some technical issue, as I have only paid once.
post #33
hello I have purchased one expert advisor 'black Dragon' from your website but instead of 30 dollar transaction $60 (two 30$ - 30$) has been deducted from my bank, and I have only purchased one item, in the payment section also it is showing that two 30$ transaction has been done but it's a some technical issue, as I have only paid once.
please help me get my money back sir.

How to contact technical support - Financial operations are limited
- 2024.09.25
- Michael Charles Schefe
- www.mql5.com
Hi, I tried to purchase an indicator. The payment was successful but the purchase did not complete...

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