Please help i ready purchased EA in MQL5 but not EA in my tool box.
Make sure that you don't have a 'finanical operations are limited' message in your profile page: https://www.mql5.com/en/users/pornthip2045
If you don't, go to your MT4 terminal and logout of your MQL5 account in MT4 >> Tools >> Options >> Community, then restart your MT4 terminal, login into your MQL5 account again and then go to the Terminal window >> Market >> Purchased and check again.
If you still can't see your purchase, you may contact the Service Desk about it.
Pornthip2045:
Can someone please help me?
Can someone please help me?
Purchases area bound to a user account. You must check the rest 4 (four!) of your user accounts
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"Can someone please help me? I have already purchased the EA AW Recovery and money has been deducted from my account, but now the EA that I bought doesn't appear in my successful purchase box. What should I do? I have already contacted the seller but haven't received an answer yet."
This appears to be about a purchase issue with an Expert Advisor (trading software) called "AW Recovery" where the buyer has been charged but hasn't received the product.