I have subscribed to a signal, but it does not appear for me to set up

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Hello everyone,

Have you ever got this problem? 

I have subscribed to a signal and then moved it to this account. After moving, I have not seen it appearing under my account for setting up trades. How can I resolve this problem? As this problem is not related to finance, I cannot ask the help desk.

Thank you.

Files:
sub2.jpg  31 kb
sub.jpg  96 kb
 

Check the subscription procedure (just in case you missed something):

How to Subscribe to MT4 Signal -
https://www.mql5.com/en/forum/189731  (MT4)

 
I have successfully subscribed. The problem is that it does not appear under the account. I think I need someone in mql5 to look into my case.
 
uprightme:
I have successfully subscribed. The problem is that it does not appear under the account. I think I need someone in mql5 to look into my case.

It is strongly recommended to subscribe directly from Metatrader.
Besides, make sure that your trading account is used for subscription (because the subscription is per trading account).

Example (as I see it from your screenshots attached on the first post):

This is your trading account (5032059), and this trading account does not have signal subscription -

And this is the signal subscribed to some trading account (5032559):


Because the subscription is per trading account.
Of course, you can move your subscription from one trading to an other one:

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