Trying to unsubscribe from a signal
Trying to unsubscribe from a signal.
Guys... I am trying to unsubscribe from a signal.
I have been subscribed for three weeks - lost money - and now want to unsubscribe but the system tells me I need to pay another month?
I am unsubscribing one week before renewal date.. why do I need to pay?
Br,
Patrick
You can unsubscribe and you don't need to pay any more months.
Where did you see that?
Post a screenshot of the problem please.
You can unsubscribe the signal here: https://www.mql5.com/en/signals/subscriptions
You can unsubscribe and you don't need to pay any more months.
Where did you see that?
Post a screenshot of the problem please.
You can unsubscribe the signal here: https://www.mql5.com/en/signals/subscriptions
Hi there and thanks for answering.
If you look at the screenshot you can see that they are going to charge another 30 (that has been reserved??) when I unsubscribe - EVEN though I am unsubscribing ahead of time.
My solution is to do nothing and I think it will drop automatically.
Hi there and thanks for answering.
If you look at the screenshot you can see that they are going to charge another 30 (that has been reserved??) when I unsubscribe - EVEN though I am unsubscribing ahead of time.
My solution is to do nothing and I think it will drop automatically.
No, your $30 already reserved (locked) in your account for this signal subscription, will credited to the signal provider, not another $30.
When you make a signal subscription, the money are not transfered directly to the signal provider, they remained locked until 7 days after the signal subscription period ends and then they are released.
No, your $30 already reserved (locked) in your account for this signal subscription, will credited to the signal provider, not another $30.
When you make a signal subscription, the money are not transfered directly to the signal provider, they remained locked until 7 days after the signal subscription period ends and then they are released.
AAAhhhh ok.
That might be it! Thank you! :-)
Do you happen to know why we can no longer top up our account balance with PayPal?
Br,
Patrick
AAAhhhh ok.
That might be it! Thank you! :-)
Do you happen to know why we can no longer top up our account balance with PayPal?
Br,
Patrick
Paypal comes and goes as a deposit/withdrawal method, I hope it will return soon.
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Trying to unsubscribe from a signal.
Guys... I am trying to unsubscribe from a signal.
I have been subscribed for three weeks - lost money - and now want to unsubscribe but the system tells me I need to pay another month?
I am unsubscribing one week before renewal date.. why do I need to pay?
Br,
Patrick