You can check subscription procedure once again (just in case you missed something)
How to Subscribe to MT4/MT5 Signal - new instructions
https://www.mql5.com/en/forum/189731 (MT4)
https://www.mql5.com/en/forum/336422 (MT5)
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Besides, some indicators (or all the information) should be written on log files (Metatrader journal, or VPS journal in case you are using VPS).
You can check the following: discunnections (internet issue), close trades manually, provider made withdarwal/deposit, and more.
readding the logs so you can understand about this issue and fix it (or go to this forum for any advice).
- 2017.04.10
- www.mql5.com
Anyone got a problem with different order from the signal provider. The history of the signal provider show no order opening at that time, but there 12 order open in my account. The comment show that the order was open from the signal provider?
Thank you
Post some MQL5 VPS journal logs to check.
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Anyone got a problem with different order from the signal provider. The history of the signal provider show no order opening at that time, but there 12 order open in my account. The comment show that the order was open from the signal provider?
Thank you