I paid for the product on the site and can not download it no helpers on the site and no answers

[[Deleted]]

I bought a product I waited 5 days for the money to pass I could not download the product I tried everything I wrote for the service on the site there is no answer I learned not to buy services on the site

[Sergey Golubev]

The users are asking about how to download and install the products every day on the forum, and I (and other moderators) are replying.
Same questions and same replies, every day ...
It is impossible to miss those replies in case you are visiting the forum at least from time to time.

Example:

How to find the product in Metatrader:

• autorization issue: #1
  
• use search: post #8

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You can cancel your purchase in case you did not activate it:

Forum on trading, automated trading systems and testing trading strategies

I bought the wrong version of a program

Eleni Anna Branou, 2020.06.19 10:31

If you haven't activated your purchase, you can cancel the purchase ...

If doesn't work, contact the Service Desk, we can't help you here.