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hi Eleni, is weird but i do not have any limitation appearing on my profile. But i also believe someone limited my account after i submitted a refund for an EA i purchased that as eventually a fake product-doing nothing. The weird thing though is I am only blocked in copying signals. I can still buy EAs or other products. I tried all ways to copy signals. Even from the terminal. When trying from the terminal, all signals are green (not greyed out). However when pressing the copy button i get error message "you are not allowed to copy the signal on this account". I logged an issue with support / service desk awaiting to be attended...
Then its something personal with your account, wait for the service desk's reply.