I bought "..." before the end of the offer, but I can't install it

[HKjobs Mt4]

Help, I bought "..." before the end of the offer,

but I haven’t been able to install it.

Afterwards, I found "Financial operations are limited. Please contact our technical support team",

I have sent a message to mql5 and waited for 3 days,

but I only saw that $45 as a deposit, to my mql5 account, is there a solution?

[Sergey Golubev]

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931  

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market/market_buy

[Sergey Golubev]

and finally -
i want to cancel a none active purchase

Forum on trading, automated trading systems and testing trading strategies

I bought the wrong version of a program

Eleni Anna Branou, 2020.06.19 10:31

If you haven't activated your purchase, you can cancel the purchase ...

If doesn't work, contact the Service Desk, we can't help you here.

Forum on trading, automated trading systems and testing trading strategies

i want to cancel a none active purchase

Eleni Anna Branou, 2020.07.12 10:02

You should be able to cancel your purchase in the product's page here in MQL5.com, look on the left side where the purchase button originally was.