Hello, I was in a conversation with customer support in the Contact and Support section but I am not able to see the question anymore and have this message instead "Please wait for the answer in the existing request. If you have additional questions, ask them right there."
Support said they would make a single exception to withdraw the money I have in my account since it was not earned. Please let me know what I can do.
As you are already told, you need to follow the comments in your open Service Desk request, we can't help you here, this is a user's forum.
We can't help you here, so open a new ticket with the Service Desk.
Wait then, as you were told.
We can't see your Service Desk cases, only you and the Service Desk can, so we can't help you here.
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